12.24.2008

UPS ---- You Lied

If "the receiver is on a holiday" means that I wasn't here, you lied. I've been here all day. It's 5:16. Edit: As background, last week I ordered a package by "2 day air" using UPS. I paid (and I rarely throw out numbers) probably $65 for this option on the check-out page of the merchant's web site. I chose 2 day air because that gave me a huge cushion to make sure it was here by Christmas. For some reason, I was notified by email it would be delivered on Christmas Eve (make that "six day air"). Ok, fine. I go into the office (the delivery address) and work a bit and everyone goes home at 11:00 a.m. I sit and wait. And wait. And wait. And wait. I was teased at around 2:00 p.m. when the Fed Ex guy came in and delivered some documents. At a little after 5:00 p.m., with no package from UPS arriving, I checked the web site and saw the above entry. I rarely get mad. I let things slide all the time. But I now have a new mission: To dog UPS until my last dying day. Am I petty? You bet. But UPS: You're on notice.

7 comments:

Anonymous said...

UPS Sucks!!!

Anonymous said...

When it positively absolutely has to be there, use Fedex.

Anonymous said...

FedEx did this to me once. My surveillance cameras showed the FedEx truck zoom by my house (without even slowing down) at the exact time their system said I wasn't home.

When they're running behind, it's easier to skip some stops and just say no one was home.

Anonymous said...

Fed Ex sucks! Look what they did for their employees 401k.

Anonymous said...

UPS wa in Sunset yesterday at about
3 pm I saw them across the street at a neighbors and believe me we live off the beaten path.

Mike said...

Fed Ex did this to me last year right before Christmas. A package didn't show up and I started tracking it several days later. The said the driver left it on my front porch. This of course never happened. After numerous e-mails and phone calls I received their official response, "it's not us, we left it on your porch". Now I live in the middle of nowhere and have an electric gate so I know it never happened. About a month later a Wise County Sheriffs Officer contacted me, someone had run over my parcel with a mower. It was a box of 1000 business checks. I went to the location, about 20 miles from my house, and picked up checks which had blown over about 10 acres for a couple of hours. I video taped it all and I laugh now at some of my comments to Mr. Fed Ex while I walked around that field. Oh well, all's well that ends well. Quikbooks sent another box of checks and I don.t use Fed Ex. Merry Christmas to all.

Anonymous said...

I had this happen one time with a computer that we ordered from Dell. UPS shipped it and, on the day it was scheduled to be delivered, my wife who is a teacher stayed home all day waiting for the package.

It never arrived all day. When we called UPS to inquire they told us that the driver attempted delivery, but no one was home. I informed them that my wife was home all day and did not leave at all.

To make a long story short, we ended up having to drive from our home in North Fort Worth to the UPS office just north of downtown to get our package. They offered to deliver it again the next day, but my wife had things to do rather than sit at home all day waiting.