I'll give him a "T" because I think he's a little torqued up.
When the supervisor showed up, it kind of felt like the scene in Pulp Fiction where Travolta had the gun on the gal, Yolanda, in the restaurant. Samuel L. Jackson, the equivalent of the supervisor, was telling her to be cool because Travolta is so worked up that he might go off. Yolanda had a gun. This guy didn't. (The guy was working as an undercover investigator on a worker's comp case. Not arrested or ticketed.)